FAQs | Trusted Care Clinic Richardson TX

Frequently Asked Questions (FAQs) at Trusted Care Clinic

What services do you offer at Trusted Care Clinic?

At Trusted Care Clinic, we offer primary care, obesity management, chronic disease management, weight loss consultations, mental health counseling, and telehealth appointments.

How do I book an appointment at Trusted Care Clinic?

You can book an appointment easily by visiting our online booking form or calling (214) 831-2521 to schedule your visit.

Do you offer virtual consultations or telehealth services?

Yes, we offer telehealth for primary care, chronic disease management, and weight management. You can book your virtual consultation online or by phone.

Do you accept new patients at Trusted Care Clinic?

Yes, we are currently accepting new patients for both in-person and virtual visits. Please schedule an appointment online or call us at (214) 831-2521.

How can I check if my insurance is accepted?

We accept a variety of insurance plans, including Medicare and most major commercial insurers. Our team is happy to verify your insurance benefits before your visit.

Do you offer weight loss treatment services?

Yes, we provide medical weight loss consultations, obesity management, and lifestyle counseling to support weight loss and long-term health goals.

Can I schedule a telehealth appointment for chronic disease management?

Yes, we offer telehealth for chronic disease management including diabetes, hypertension, and obesity management. Please book your telehealth consultation via our online form or by calling the clinic.

How long does a telehealth appointment usually take?

Telehealth appointments typically last between 15-30 minutes, depending on the type of consultation and your specific health needs.

What types of chronic disease management do you provide?

We offer chronic disease management for conditions like diabetes, hypertension, and obesity. We provide ongoing care and support to help you manage these conditions effectively.

Do you accept insurance for weight loss treatments?

Yes, we accept Medicare and most major insurance plans for weight loss treatments and obesity management. Please contact us to verify your insurance benefits.

How do I cancel or reschedule my appointment?

If you need to cancel or reschedule, please contact us at least 24 hours in advance to avoid cancellation fees. Call (214) 831-2521 to make changes to your appointment.

What is the clinic’s location and hours?

Our clinic is located at 3417 Spectrum Blvd #200, Richardson, TX 75082.
Our clinic hours are:
Monday: 8:00 AM – 2:00 PM

Wednesday: 8:00 AM – 2:00 PM

Thursday: 8:00 AM – 2:00 PM

Tuesday, Friday, Saturday, Sunday: Closed

Can I walk in for an appointment?

We do not accept walk-ins. Please schedule an appointment in advance by calling us at (214) 831-2521 or using our online booking form.

How can I get a referral to see a specialist?

Dr. Rofaida El Haj Mousa can provide referrals to specialists as needed. Our team will coordinate with the specialist to ensure seamless care.

How do I contact you for more information?

You can reach us by phone at (214) 831-2521, or fill out the online contact form on our website. We are happy to answer any questions or assist with scheduling.